by Camille Louise Meyer | Nov 29, 2022 | Chatbots, Hubi.ai
It is quite common that new users confuse chatbot and search engine. Indeed, these two tools are quite similar and yet very different from each other. In this article, we will discover what differentiates a chatbot from a search engine. What interactions do users have...
by Camille Louise Meyer | Sep 19, 2022 | Chatbots, Hubi.ai
To cover even more formulations, Hubi.ai v3 integrates verb synonymy in addition to customizable synonymy. In this article, discover the synonymy of verbs signed Hubi.ai! What are verb synonyms? Like the synonymy feature, verb synonyms are based on semantic...
by Camille Louise Meyer | Sep 7, 2022 | Chatbots, Hubi.ai
There are multiple formulations to ask a question and get the same answer, regardless of the formulation asked. At Hubi.ai, we’ve implemented a synonymy system that allows you to cover as many alternative formulations as possible without having to write them...
by Camille Louise Meyer | Jun 29, 2022 | Chatbots
The adoption of new work tools in a company can sometimes be an obstacle course. Indeed, some employees may be reluctant to accept changes in the methods and tools already in place. To encourage the adoption of new tools, you must first communicate with employees,...
by Céleste Maymon | May 19, 2022 | Chatbots, Hubi.ai
A company’s knowledge management is one of the cornerstones of any Chatbot deployment project. At Hubi.ai, access to knowledge is characterised by two types of elements: Knowledge bases, allowing complex question/answer sets to be developed and interpreted by the...
by Céleste Maymon | May 19, 2022 | Chatbots, Hubi.ai
Before we give you the keys to a successful bot project, we’ll start by mentioning the best ways to fail your bot deployment within your organisation. Indeed, if you want to fail, apply one of these points below and you will be sure that your bot will not be...
by Céleste Maymon | May 19, 2022 | Chatbots, Hubi.ai
Successful customer relationship management means quickly detecting the needs and expectations of your customers and preventing their complaints as much as possible. In case of customer dissatisfaction, the solution must be immediate, otherwise the customer may reject...
by Céleste Maymon | May 19, 2022 | Chatbots, Hubi.ai
It is important to ask whether companies provide their employees with a sufficient work-life balance. Certainly, there are many reasons why employees leave a job. However, companies around the world should at least give themselves the best chance of maintaining a good...
by Céleste Maymon | May 3, 2022 | Chatbots, Hubi.ai
HR departments are often called upon to deal with usual matters (leave taking, benefits, expense accounts, etc.) because of their impact on all the employees of a company. Implementing an HR chatbot with Hubi.ai makes it possible to improve the employee experience by...
by Céleste Maymon | May 2, 2022 | Chatbots, Hubi.ai
Microsoft Teams, THE collaborative solution More than five years after its release, Microsoft Teams has become the go-to application for enterprise collaboration. The recent health context and the massive use of home working has allowed many companies to exploit the...
