by Valentine Pradal | Nov 29, 2023 | Chatbots, Hubi.ai
It is quite common that new users confuse chatbot and search engine. Indeed, these two tools are quite similar and yet very different from each other. In this article, we will discover what differentiates a chatbot from a search engine. What interactions do users have...
by Camille Louise Meyer | Sep 19, 2022 | Chatbots, Hubi.ai
To cover even more formulations, Hubi.ai v3 integrates verb synonymy in addition to customizable synonymy. In this article, discover the synonymy of verbs signed Hubi.ai! What are verb synonyms? Like the synonymy feature, verb synonyms are based on semantic...
by Camille Louise Meyer | Sep 7, 2022 | Chatbots, Hubi.ai
There are multiple formulations to ask a question and get the same answer, regardless of the formulation asked. At Hubi.ai, we’ve implemented a synonymy system that allows you to cover as many alternative formulations as possible without having to write them...
by Alex Joly | May 19, 2022 | Chatbots, Hubi.ai
A company’s knowledge management is one of the cornerstones of any Chatbot deployment project. At Hubi.ai, access to knowledge is characterised by two types of elements: Knowledge bases, allowing complex question/answer sets to be developed and interpreted by the...
by Alex Joly | May 19, 2022 | Chatbots, Hubi.ai
Before we give you the keys to a successful bot project, we’ll start by mentioning the best ways to fail your bot deployment within your organisation. Indeed, if you want to fail, apply one of these points below and you will be sure that your bot will not be...
by Alex Joly | May 19, 2022 | Chatbots, Hubi.ai
Successful customer relationship management means quickly detecting the needs and expectations of your customers and preventing their complaints as much as possible. In case of customer dissatisfaction, the solution must be immediate, otherwise the customer may reject...
